New HNL Alert Notification System

HNL Alert launched last week as the City and County of Honolulu’s new official notification system. HNL Alert is a free service that any resident or visitor can sign up for to receive alerts about potential and occurring emergency situations and other community updates such as road closures and impacts to City services. Users can select the types of events they want to be notified about and whether they want to receive alerts by text, email or push alert via an app. Current options include:  

• Severe weather
• Emergency and disaster alerts
• Road closures
• Ocean safety conditions
• Board of Water Supply system notifications such as water main breaks in your area
• Ocean water quality notifications such as brown water advisories

HOW TO SIGN UP

There are two ways to sign up for HNL Alerts.

Option 1 (Recommended) – Customized Alerts: Create an account at HNLAlert.gov and customize what alerts you get and how you get them.

• Pick what you want to alerted about and how you want to receive messages.
• Enter home, work, or school addresses to get alerts targeted to certain areas of the island.
• Log in any time to change your preferences or update contact information.
• There is a link to a free app called Public Safety by Everbridge on the HNLAlert.gov page. Search for ‘honolulu’ after downloading the app to add the City. You can create or access your account from the app to get push alerts.

Option 2 – Urgent Alerts Only: Text HNLAlert to 888777. You will be automatically registered to receive only the most urgent notifications via text.

HELP ALERT OTHERS ABOUT HNL ALERT

HNL Alert will only be successful in keeping people safe if as many residents as possible are registered. Please spread the word to your family, neighbors, and friends.